GolfGuiders is committed to providing a smooth and reliable experience to every user. However, if you encounter challenges, experience technical issues, or need assistance navigating features, the Help & Report section is your direct line to our support team.
Whether you have a question, need help with your account, or wish to report a bug, we’ve made it simple and secure to reach us.
Why Use Help & Report
- Resolve Technical Issues: Encounter app crashes, bugs, or glitches? Report them to get timely fixes.
- Feature Assistance: Confused about a feature or facing difficulty performing a task? Our support team can guide you.
- Account or Billing Concerns: For login troubles, incorrect charges, or account-related inquiries, help is just a step away.
- Feedback & Suggestions: Share your ideas or improvements that could enhance the GolfGuiders experience for everyone.
How It Works
You can access dedicated options in the app:
- Help Center: For general support, queries, and guidance. Learn More
- Report a Problem: For reporting technical bugs or feature issues. Learn More
Each route provides a structured form to capture essential details about your concern. The more precise you are, the faster we can assist.
Our support team reviews every submission carefully and responds via the contact information you provide. All shared data, including attachments and contact numbers, remain private and are never shared with third parties.
Best Practices & Tips
- Be Specific: Clearly describe the issue or question. Mention steps to reproduce the problem if applicable.
- Attach Evidence: Screenshots, screen recordings, or relevant documents can help us understand your concern better.
- Keep Contact Info Accurate: Ensure your email and phone number are correct to avoid delays in response.
- Check FAQs First: Before reporting, explore the FAQ or help articles — your question might already be answered.
- Politeness Helps: Constructive and respectful language helps streamline support interactions.
With the Help & Report system, we aim to keep your GolfGuiders experience uninterrupted and continuously improved.